Last updated: July 2026
Izel is a personal evolution companion — a private space for reflection, intention-setting and self-awareness. It is not therapy, medical advice, or a substitute for professional support. The AI features reflect your own words back to you; they do not diagnose, prescribe, or interpret. The reflections generated by the service are intended as prompts for self-awareness rather than statements of fact.
You must be at least 16 years old to use Izel. You need a valid email address to create an account. You are responsible for keeping your login credentials secure and for all activity under your account. One account per person.
Everything you write, record, or create in Izel belongs to you. We do not claim ownership of your reflections, goals, voice recordings, or any other content. You grant us a non-exclusive, limited licence to process your content solely to provide the service (e.g. AI-generated Mirrors, nudges and insights).
New accounts receive a 30-day free trial. After the trial, continued access requires a paid subscription. Subscriptions renew automatically unless cancelled before the next renewal date. Subscriptions are managed through Stripe. You can cancel at any time — your access continues until the end of the billing period.
If you are unsatisfied within the first 14 days of a paid subscription, contact us for a full refund. After 14 days, refunds are not available except where required by applicable law, but you can cancel to prevent future charges.
Izel is for personal reflection. Do not use it to store content that is illegal, harmful, or violates the rights of others. We reserve the right to suspend accounts that violate these Terms.
We aim for high availability but cannot guarantee uninterrupted service. We may update, modify, or discontinue features with reasonable notice. You can export or permanently delete your data at any time from Settings.
AI-generated reflections may occasionally be inaccurate or incomplete. You remain responsible for decisions made based on information provided by the service.
Nothing in these Terms excludes, restricts or modifies any rights or remedies you may have under applicable consumer protection laws, including the Australian Consumer Law.
Izel is provided “as is.” We are not liable for any indirect, incidental, or consequential damages arising from your use of the service. Our total liability is limited to the amount you have paid in the 12 months preceding any claim.
These Terms are governed by the laws of New South Wales, Australia.
All software, designs, branding and content that form part of Izel remain our property. Your content remains yours, as described in Section 3.
We may update these Terms from time to time. Significant changes will be communicated via the app or email. Continued use after changes constitutes acceptance.
Questions about these Terms? Reach out at hello@izel.au
Your use of Izel is also governed by our Privacy Policy, which explains how we collect, use and protect your information.